Support -CosmicMatch
How Can We Help?
Welcome to the Cosmic Match Support Center. Whether you need help with your profile, have a question about our matching algorithm, or want to report a safety concern, our team is ready to assist you.
Frequently Asked Questions (FAQ):
1. How do I delete my account?
A:To delete your account permanently, navigate to Settings > Account > Delete Profile. Once your request is submitted, your data will be removed from our active systems within 30 days in accordance with our privacy policy.
2. What is "Guna Milap" and how does it work?
A:Our platform utilizes traditional Vedic Astrology principles to calculate compatibility. By analyzing the specific birth date, time, and location provided in your profile, we generate an "Astro Match Score" to help find your ideal partner.
3. How do I report a fake profile or harassment?
A:Safety is our top priority. You can use the "Report" icon found on any user profile or chat window. For urgent safety matters or to report prohibited content, please email our dedicated safety desk immediately at cosmicmatch@advgpro.com.
Contact Us:
If your question wasn't answered above, please fill out the form on this page or contact us directly via email.
Official Support: cosmicmatch@advgpro.com
Developer & Compliance: Advantage Pro LC
